Shipping policy
At The Trendy Jacket, we’re committed to delivering a smooth and reliable shopping experience—from the moment you place your order to when it arrives at your door.
🚚 Shipping Options
We offer two delivery methods tailored to your needs:
Free Standard Shipping
- Worldwide shipping
- Delivery in 8–10 business days
- Shipped via DHL or FedEx
- No additional cost
Quick (Express) Shipping
Delivery in 4–5 business days
Available worldwide
To request express shipping, email us at support@thetrendyjacket.com immediately after placing your order
⏱ Processing Time
- Orders are processed within 5–7 business days
- During sales, holidays, or peak times, processing may take longer
📦 Order Tracking
- Once your order is shipped, you’ll receive a tracking number via email.
- Tip: Check your spam or junk folder if you don’t see the email. Still nothing? Contact our support team, and we’ll respond within 48 hours.
📬 Delivery Issues
If your package is delayed, lost, or missing, please don’t worry. Use our Contact Us page to reach our customer support team. We’ll resolve your issue as quickly as possible.
⚠️ Important Notes
Incorrect Address:
We are not responsible for orders shipped to incorrect addresses provided at checkout. Please double-check your shipping details before placing the order.
Order Changes:
We cannot guarantee changes after an order is placed. If needed, contact us immediately after ordering.
Remote Area Delivery:
Extra charges may apply for remote locations. To avoid this, provide an alternative address if available.
Custom Duties & Taxes:
All orders are shipped Delivery Duty Unpaid (DDU). This means local customs duties or taxes may apply and are the customer’s responsibility. Check with your local customs office for more information.
PO Boxes / APO/FPO Addresses:
We do not ship to PO Boxes or APO/FPO addresses. A physical address and signature at delivery are required.
📞 Contact Us
Email: support@thetrendyjacket.com
Phone: +447311128289
Address: 23 lodge close Northampton, NN56SH, United Kingdom
Operating as: thetrendyjacket.com
✅ Thank You for Shopping with The Trendy Jacket
We’re proud to offer high-quality fashion with reliable global shipping.
Need help? Our support team is here for you!